Support

VÉLA is a lifestyle and wellness companion for people who travel across time zones. It turns your roster into clear, personalised body-clock insights and planning estimates so you can plan rest and light around your schedule. VÉLA is informational only — it is not a medical device and does not provide medical, health, or clinical advice.

VÉLA uses email and password sign-in. Open the app, choose Sign up, and enter your email and a password. If you already have an account, use Sign in. Forgotten your password? Use the reset option on the sign-in screen, or email us and we’ll help.

You build your roster inside the app using the interactive roster builder — add your duties, layovers, and flights and VÉLA generates your planning estimates from them. Your schedule stays in your private account; it is not shared with your employer or airline.

Your account details, roster, and preferences live in your private account and are used to generate your personal insights. We do not sell your data or share your roster with your airline. Full detail is in our Privacy Policy.

You can delete your account and associated data at any time from within the app under Profile, or by emailing founder@velaforcrew.com if you can’t open the app. See our account deletion page for full details and what gets deleted.

VÉLA is free to start. Paid plans can be bought through the App Store, Google Play, or directly on this site. Subscriptions bought through a store are managed in your device’s subscription settings. Subscriptions bought directly on this site are processed by Paddle, our merchant of record — use the manage-subscription link in your purchase receipt, or email us and we will cancel it for you. Prices are shown in USD; sales tax or VAT may be added at checkout depending on your country, and the exact total is always shown before you pay.

No. VÉLA’s estimates and insights are for personal planning only. They are not medical assessments, diagnostic results, or a substitute for your operator’s fitness-for-duty requirements or professional medical advice. Always follow your airline’s and regulator’s procedures.